Forgot Username or Employee ID?

If you’re a Texas Roadhouse employee trying to log in to the TXRHLive portal and can’t remember your username or employee ID, don’t worry — it happens to the best of us. Whether you’re a server, cook, manager, or part of the support team, accessing TXRHLive is essential for checking schedules, pay stubs, benefits, and more. Fortunately, recovering your login information is a quick and easy process.

In this guide, we’ll walk you through everything you need to know to recover your TXRHLive username or employee ID, so you can get back to managing your work life with ease.

Forgot Your TXRHLive Username or Employee ID? Do this

Since there’s no automated username recovery link, you’ll need to follow these steps to recover your login information:

1. Contact Your Restaurant Manager

Your restaurant manager is your first point of contact. Managers have access to internal systems that include your employee ID and can help verify your account information. Let them know you’ve lost access to your TXRHLive login credentials, and they can look up the details for you or escalate the request if needed.

2. Reach Out to Your HR Representative

If your manager is unavailable or you’re part of a corporate or support team, contact your local HR representative. They can verify your identity and provide the necessary login information or next steps.

3. Call Texas Roadhouse Support or IT Help Desk

In cases where further support is needed — for example, if your account is locked or the information on file is outdated — call 1-855-698-7446. Your manager or HR may direct you to the Texas Roadhouse IT Help Desk. They can assist with login issues and help reset or recover your username securely.

Tips to Avoid Losing Your Login Info Again

  • Write It Down Securely: Keep your username and password in a safe place, like a password manager or a private notebook.
  • Use Your Work Email: Always register and log in using your official Texas Roadhouse contact details, if possible.
  • Update Your Info Promptly: If your email address changes or you forget your password, update your account details immediately to avoid issues later.

Best Practices to Avoid Future Login Issues

Once you’ve regained access to your TXRHLive account, here are a few simple tips to avoid getting locked out again:

  • Store Your Login Info Securely: Use a password manager or write down your employee ID in a secure place.

  • Don’t Share Your Credentials: Always keep your username and password private to protect your account.

  • Update Contact Information Promptly: If you change your phone number or email, be sure to notify HR so your account stays up-to-date.

In Conclusion

While TXRHLive doesn’t have an online tool to recover a forgotten username, help is always close by. Your manager, HR, or Texas Roadhouse IT support can guide you through the process quickly and securely.

So, if you’re stuck and can’t log in, don’t stress — just reach out to your leadership team and get the assistance you need. And once you’re back in, you’ll be able to check your schedule, manage your benefits, and enjoy all the features that come with being part of the Texas Roadhouse family.